Press Releases

Kore.ai, a global leader in enterprise AI technology today announced a strategic partnership with Melbourne-headquartered, AI advisory and consulting company, 8people, to support Australian enterprises accelerate their adoption of artificial intelligence (AI) and transform their enterprises.

8people will incorporate Kore.ai’s agent platform into its overall enterprise grade AI services which support organisations to streamline their operations, drive revenue and operational efficiency, and achieve personalised customer experiences. Its solutions are underpinned with robust data protection, AI governance and compliance at their core while 8people’s Responsible AI Framework emphasises transparency while being aligned with best practices to mitigate risks and maintain ethical AI deployment.

Olivera Tomic, Founder, 8People, said, “Kore.ai is a global leader in enterprise-grade conversational, generative and agentic AI platforms with a track record of success while8people is an Australian-based agency with extensive business development, sales enablement, marketing and AI experience. Together, we look forward to empowering enterprises to unlock the full potential of AI by combining world-class technology with strategic enablement to drive transformation and innovation.”

Olivera Tomic, Founder, 8People

The Kore.ai Agent Platform provides an enterprise-grade foundation for building AI agents at scale, transforming service, productivity, and business processes. It provides a unified framework with robust security, enabling rapid AI implementation while maintaining enterprise control. With built-in governance, observability, and hundreds of integrations, teams can accelerate enterprise AI adoption, maintain control, and deliver consistent business outcomes regardless of tech stack complexity.

“We’re delighted to partner with 8people, an AI consulting agency that empowers enterprises to harness AI and transform their operations,” said Paul Rilstone, VP ANZ, Kore.ai. “Despite massive investment, many enterprises are still waiting to see real returns from AI because they’re deploying AI tactically. At the same time, it’s no longer enough to prepare a one-dimensional business case for AI based on generating productivity gains. The full environmental, social and governance costs of an AI-driven future need to be understood and factored into strategies and decisions being made.

“As organisations face mounting complexity, skills shortages, and rising operational demands, Kore.ai’s capabilities offer a powerful solution to maintain performance, agility, and resilience. However, real transformation happens when AI becomes part of your operational DNA. Together with 8people we’ll be able to reimagine value for enterprises through the use of Kore.ai solutions and support Australian businesses reshape the landscape of their operations, offering companies transformative new ways to manage, optimise and automate their increasingly complex digital environments.”

Paul Rilstone, VP ANZ, Kore.ai

Gartner recently announced that by 2027, 50 per cent of business decisions will be augmented or automated by AI agents and that by 2029, 10 per cent of global boards will deploy AI guidance to “challenge executive decisions that are material to their business. At the same time, the Stanford University Artificial Intelligence Index Report 2025 found that AI adoption has jumped from 55% to 78% in just one year and Generative AI now represents over 20% of global private AI investment.

About Kore.ai

Kore.ai is a leader in enterprise AI with over a decade of experience in helping large enterprises realise business value through the safe and responsible use of AI. It provides comprehensive offerings for AI work, process automation and customer service use cases coupled with an AI agent platform with no-code and pro-code tools for custom development and deployment at enterprise scale. Kore.ai takes an agnostic approach to model, data, cloud and applications used, giving customers freedom of choice. Trusted by over 500 partners and 450 Global 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognised as a leader and an innovator by top analysts. Headquartered in Orlando, Kore.ai has a network of offices to support customers in India, the UK, the Middle East, Japan, South Korea, and Europe. Visit Kore.ai to learn more.