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Cloudwerx, a leading Australian provider of advanced data, analytics and Generative AI services, today announced it has joined the OpenAI Services Partner program, reflecting its expertise in designing, deploying and governing production-grade agentic systems using OpenAI models and APIs.

Cloudwerx joins a group of consultancies participating in the OpenAI Services Partner program, recognising its experience in applied agentic architectures, evaluation-driven development and enterprise-grade AI deployment. Cloudwerx has experienced sustained growth in demand for production-scale agentic AI, reflecting a structural shift as enterprise clients move from experimentation to governed deployment.

“Services Partners play an important role in helping organisations apply OpenAI models and APIs in real-world environments,” said Kevin Park from OpenAI. “Cloudwerx brings experience in enterprise data platforms and system integration, and we’re pleased to see them building solutions using OpenAI technology.”

Cloudwerx is uniquely positioned in the market as a Salesforce, Snowflake and OpenAI Services Partner, enabling organisations to embed advanced AI models directly into customer experiences, data platforms and operational workflows.

“Our focus has never been hype pilots,” said Brendan Connolly, Chief Operating Officer and Head of Data & AI at Cloudwerx. “We use OpenAI models to power real agentic systems, integrated with Salesforce and Snowflake, where evaluation, telemetry and governance are built in from day one. Partnership validates the disciplined, production-first approach we’ve been applying with clients across ANZ and beyond.”

Brendan Connolly, Chief Operating Officer and Head of Data & AI at Cloudwerx.

Production Deployments Across Enterprise Environments

Cloudwerx’s partner status reflects extensive live production deployments, including with Australia’s leading NDIS plan manager My Plan Manager Group, and Allegis Group, a world-leading talent and workforce solutions provider. Both organisations have worked with Cloudwerx in delivering production AI systems that span a range of patterns and capabilities, not just narrow use cases or POCs. Both clients also make use of the entire stack that Cloudwerx leads in OpenAI models, Salesforce Customer 360 and Snowflake AI Data Cloud.

“The question for organisations is no longer whether to adopt AI, but how quickly they can turn it into real business advantage,” said Toby Wilcock, Chief Executive Officer of Cloudwerx. “As an OpenAI Services Partner, Cloudwerx is helping customers operationalise AI within the platforms that power their business securely, responsibly and at enterprise scale.”

Tesseract Architecture and Modular Agent Design

Cloudwerx’s proprietary Tesseract system and modular multi-agent architecture enable reusable, governed prompt and tool patterns that are both best practice architecturally and deeply grounded in practical, human-centred benefits to the business.

“What differentiates Cloudwerx is that we treat agents as modular, governed systems, not chatbots or black boxes,” said Jacqui Sprott, Head of Agentics at Cloudwerx. “Understanding how large language models really work means curating the right context for the right behaviour. Our architecture allows us to build once, reuse deliberately, and continuously improve through rigorous evaluation - all while keeping the humans that power business at the centre.”

Continued Investment in Agentic AI

This collaboration is the next key strategic move by Cloudwerx in agentic AI, following the acquisition of Lightfold, a leading Australian data and AI consultancy, in 2024. Seeing the convergence of rapidly advancing agentic models from OpenAI with the foundation of best-in- class platforms such as Salesforce and Snowflake, Cloudwerx has been researching, innovating and educating enterprises across the APAC region about what is actually possible.

“It’s hard for most of us to appreciate truly exponential changes - and it’s almost impossible to prepare a business for them,” said John Cosgrove, Cloudwerx Chief Strategy & Innovation Officer and former CEO of Lightfold. “Yet that’s exactly our mission at Cloudwerx. Innovation in advanced AI models is moving at extraordinary speed and with the release of recent products from OpenAI, it’s clear that the exponential leap is now real. In all our years of testing and research, we have never been as excited as we are right now. Now the job begins for us in helping our clients pioneer their own path at the frontier, using a powerful new generation of agentic models from OpenAI.”

About Cloudwerx

Cloudwerx is a leading APAC consultancy specialising in Data, Analytics and Agentic AI. With a 200 person team, the company delivers enterprise integrations and large-scale technology transformations across customer, data and operational platforms.

As an established Salesforce, Snowflake partner and OpenAI Services Partner, Cloudwerx designs, builds and optimises modern data and AI foundations that deliver measurable business outcomes. Powered by Tesseract, its proprietary human-centred design and architecture framework, Cloudwerx aligns strategy, integration and execution to ensure cloud, data and AI systems are secure, governed and outcome driven.

Cloudwerx brings deep expertise across the modern data stack, the entire Salesforce platform and leading AI platforms including OpenAI, Agentforce, Google and Anthropic, enabling organisations to modernise legacy environments and transform how technology is integrated and delivered.

For further information, visit cloudwerx.co.