8x8 Accelerates Australia Market Momentum for Cloud Communications and Customer Engagement Solutions


8x8, Inc., a leading provider of cloud phone, meeting, collaboration and contact centre solutions, has announced the expansion of its sales, technical support and marketing team in Australia to support the ongoing growth of its business.

Adam Kratiuk has joined 8x8 as an Account Executive based in Sydney. He has 13 years’ experience in customer experience solutions having most recently been Mid-Market Sales Manager at Genesys. He was also previously Mid-Market Territory Manager at Interactive Intelligence and worked for Distribution Central and IPL Communications in channel management roles.

Also joining 8x8 as an Account Executive based in Sydney is Eric Anderson who also adds more than 13 years’ sales experience in hardware and software solutions with a focus on SaaS and business intelligence applications. Anderson was previously an Enterprise Account Executive at NewVoiceMedia and also worked at Salesforce as a Commercial Account Executive. In addition he has worked for PeopleCube, Manhattan Software and Asure Software in several sales executive roles.

Timothy Knox has been appointed APAC Enterprise Sales Engineer with responsibility for working with customers to maximise the return on investment on their 8x8 deployment.

Knox has 12 years’ experience in cloud contact centre and analytics, having commenced his career as a systems engineer with VoIP where he assisted with some of the largest hosted telephony deployments in Australia. Most recently, he was Lead Solutions Engineer at NewVoiceMedia and has also held consulting engineering roles with Walkerscott, Arrow Voice & Data, and Citidel Telephone Systems.

Chris Pikios has been appointed Deployment Engineer with responsibility for supporting 8x8 customer implementation success. Pikios has ten years’ experience in the IT industry and was most recently Technical Support Specialist with QPC. Prior, he was Telecommunications Technician with TKO Solutions and has also worked in engineering support roles for Reliance Communications, Infiniti Telecommunications and Allstar Solutions.

Pablo Munoz has joined 8x8 as ANZ Field Communications Executive. In this role, Munoz is tasked with increasing brand awareness, lead generation and channel enablement. Munoz joins 8x8 following three years as a digital producer at Ondicom, one of Australia’s leading digital agencies focused on real state. He was previously Marketing Manager at IPL Group and a marketing executive with Ingram Micro.

Brendan Maree, Vice President Asia Pacific, 8x8, said, “These talented leaders will help us drive our next phase of growth by providing further support to our customers and partners in achieving their goals and accelerating their pace of business. We also look forward to reinforcing our positive momentum in the market for our range of cloud communications and customer engagement solutions among both public and private sector organisations.”

8x8, Inc. (NYSE:EGHT) is a leading provider of cloud phone, meeting, collaboration and contact centre solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organisation in the hands of every employee. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter , and Facebook.


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